Returns & Exchanges
What is your return policy?
At Forever Glasses, we want to make sure you are completely satisfied with your order.
If for any reason you are not happy with your purchase, you are able to return the frame in its original packaging to receive a full refund within 14 days of shipping or a credit to your account.
Each frame comes with a 1 year warranty(not including Oakley) and a replacement of the frame is guaranteed as long as we carry the same frame model. If Forever Glasses doesn’t carry the model purchased any longer, we will be happy to offer you a frame replacement of your choice for the amount purchased. Any questions concerning replacements or returns should be directed to firstname.lastname@example.org. We will be sure to get back to you within 24 hours.
Additional Terms: If you decide to replace your glasses with a new pair of higher value, the difference will be charged to you. If you decide to replace your glasses with a new pair of lesser value, the difference will not be refunded to you.
Shipping and handling costs will not be refunded to the customer.
The customer is responsible for shipping and handling costs when returning glasses.