Returns Policy | Forever Glasses
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Returns Policy

Returns Policy

Our customer’s satisfaction comes first in everything that we do. If you are unhappy with your order, you are eligible for a 100% full refund within 14 days of shipping or a replacement of the frame itself within 1 year of purchase*.

Replacement Procedure**

  1. Contact Forever Glasses by phone (1-888-367-7107), email (info@foreverglasses.com), or live chat to obtain your return authorization number.
  2. Send your glasses back including the original packaging as well as the receipt or proof of purchase.
  3. Once your package has been received and processed, you will receive an email confirmation of full refund to your account and/or your replacement frame will be sent.

Be sure to keep the following in mind when returning your items:

  • Shipping and handling charges will not be refunded to the customer. The customer is responsible for shipping and handling costs when returning glasses.
  • Any questions or concerns can be directed to 1-888-367-7107 or by emailing us at info@foreverglasses.com.

*One time replacement of each frame/order. Replacement doesn’t apply to any Oakley products.

**When exchanging a frame please note that the customer will be charged for the difference in price in case the frame is of a higher value . In case the customer chooses a replacement frame for a lesser value he/she will be entitled for a store credit of the price difference.

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